This page explains in plain English how your personal data is kept safe at e8ee, how it is used, and what rights you have.
The measures we take to keep your information safe
All your data on e8ee is stored with 256-bit SSL encryption. Bank-grade security technology is used to keep your personal and financial information protected.
E8ee never sells your personal information to advertisers or third parties. Your data is used solely to provide services to you.
Only the data necessary to deliver the service is collected. Requesting or storing unnecessary information is against e8ee's policy.
E8ee adheres to international data protection standards and handles member data in accordance with the European GDPR guidelines.
You have the right to view, correct, or request deletion of your stored data. Contact support at any time.
E8ee's security team monitors the platform 24/7. Any suspicious activity is detected and addressed immediately.
E8ee ("we" or "the platform") takes your privacy very seriously. This privacy policy explains what types of data e8ee collects, how it is used, and what your rights are. This policy applies to the e8ee website, mobile app, and all associated services.
By using the e8ee platform, you are considered to have read and accepted this privacy policy. If anything is unclear or you have questions, our support team is always ready to help.
In Brief: e8ee does not sell your data, does not use it unnecessarily, and always operates on the basis of your consent. This page has the full details, but that's the essence of it.
E8ee collects three types of data — information you provide directly, data collected automatically, and information received from third parties.
| Data type | Example | Purpose |
|---|---|---|
| Identity information | Name, date of birth, national ID | KYC Verification & Age Confirmation |
| Contact information | Phone number, email, address | Account Management & Communications |
| Financial Information | BKash/Nagad number, bank details | Deposit & withdrawal processing |
| Usage Data | Game history, betting records, login times | Service improvement & responsible gaming |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
| Location Data | Country, City (approximate) | Compliance with regional regulations |
Important: e8ee never stores your full bank card number or PIN. All payment processing takes place through fully encrypted channels.
E8ee uses the data it collects solely for the following purposes:
E8ee may use your information to create personalised offers — but this is for your benefit, not to spam you. You can opt out of marketing communications at any time.
E8ee protects your data using the highest security standards in the industry:
Keep in mind — no one can guarantee 100% security on the internet. That's why it's important on your end to use a strong password and never share your account details with anyone.
The e8ee website and app use cookies — small data files stored on your device that help improve your experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential cookies | Maintaining login sessions, ensuring security | Deleted at end of session |
| Functional cookies | Remembering language preferences and game settings | 30 Days |
| Analytics cookies | Understanding site usage patterns (anonymised) | 1 Year |
| Performance cookies | Loading speed improvements, error detection | 6 months |
Cookies can be disabled through your browser settings, though doing so may cause some features to not work properly. Disabling essential cookies may prevent you from logging in.
E8ee does not retain data longer than necessary. Retention periods vary depending on the type of data:
Once the retention period expires, data is securely deleted or anonymised in a way that can no longer be linked to any specific individual.
As an e8ee member, you have the following rights over your own data. To make any request, contact us at support@e8ee.xyz.
E8ee strictly prevents anyone under 18 from registering. If a minor's data is identified, the account is immediately closed and all associated data is permanently deleted.
Age verification is mandatory during the KYC process. If the date of birth on a national ID or passport shows the applicant is under 18, the account will not be approved. e8ee makes no exceptions on this.
A Note for Parents: If your child has accidentally created an account on e8ee, please contact us at support@e8ee.xyz. We will take immediate action.
If you have any questions about our privacy policy or any requests regarding your data, please get in touch:
Support@e8ee.xyz — for privacy-related requests, write "Privacy Request" in the subject line
Reach us anytime via 24/7 live chat on the app or website — you'll typically get a response within 30 seconds.
Requests to access or delete data are usually processed within 30 days. In complex cases, it may take up to an additional 60 days — you will be informed in advance if that's the case.
Every e8ee member has full control over their own personal data
To find out what information e8ee holds about you, submit a request to Support. A full summary will be provided within 30 days.
If any information in your profile is incorrect, you can request a correction. Changes to your name or date of birth may require a valid ID.
When closing your account, you may request that your data be deleted. However, certain information may need to be retained for a specified period due to legal obligations.
You can request a copy of your data in a machine-readable format (JSON or CSV) for future use elsewhere.
You may request that your data no longer be used for specific purposes, such as opting out of marketing communications.
If you have concerns about how your data is being used, you can raise them with us. e8ee will review your concern and take appropriate action.
From the moment you submit a form, your data travels to e8ee's servers through an encrypted channel. No one can intercept it along the way.
An additional layer of encryption is applied when data is stored in the database. Passwords are always hashed — never stored in plain text.
E8ee staff can only access specific data when required for their work. All access is logged and reviewed on a regular basis.
Independent third-party security experts regularly audit e8ee's systems. Any vulnerabilities identified are resolved promptly.
Create a password with at least 8 characters, combining uppercase and lowercase letters, numbers, and special characters. Never reuse the same password on other sites.
With 2FA enabled, no one can log in to your account even if they know your password. Enable it from your account settings.
If you notice any unfamiliar logins or unusual transactions, contact Support immediately. Action will be taken promptly.
It's best to avoid logging into your account or making transactions over café or public Wi-Fi. Mobile data is far more secure.
Many people overlook data security on online gaming platforms. But the reality is that a gaming platform holds your ID, phone number, and financial information all in one place — if that falls into the wrong hands, the consequences can be serious. That's why e8ee has treated data security as a higher priority than business convenience from day one.
Mobile banking is widely used across Bangladesh, and it's natural to be cautious about sharing bKash or Nagad details. e8ee understands that concern. That's why payment information is protected with the highest level of encryption and is never shared with any third party.
A key aspect of e8ee's privacy policy is that it is built on consent. This means your permission is obtained before your data is used. Separate consent is required before any marketing emails are sent — if you opt out, none will be sent. This approach is fully compliant with international GDPR standards.
Another thing e8ee does deliberately is limit the amount of data it collects. Many platforms ask for more information than they need, simply to gather data. On e8ee, only what is genuinely required to provide the service is requested. To open an account, all you need is a name, phone number, and password — nothing more. KYC comes later, and only when you wish to make a withdrawal.
Members are notified in advance whenever the privacy policy changes — never without warning. This transparency is the foundation of trust. e8ee believes that when members can make informed decisions, it benefits everyone in the long run. So this page isn't just a legal formality — it's here to provide real, meaningful information.
Finally, e8ee's privacy team is dedicated to keeping our security measures up to date as new threats emerge. The cybersecurity landscape evolves every day — new attack vectors, new technologies. e8ee stays ahead of these changes to ensure your data remains protected at all times.